Privacy Policy

Preamble

This Privacy Policy describes how L'Oeil Basque collects, uses and protects the personal data of visitors to the loeilbasque.fr website, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Responsible for processing

*Del Missier Valentin**
Email: contact@loeilbasque.fr

Data collected

We collect the following data only as part of your use of the site:

When sending the contact form

- Your name and surname - Your email address - The content of your message

When reporting an error on a sheet

- Your email address (optional) - The content of the report - Your IP address (anonymized)

When viewing the site (analytics)

- Pages visited and duration of visit - Device type and browser used - Source of traffic (reference) - IP address hash (not identifiable) - Anonymous session cookie

Data stored locally on your device

The following data are stored in your browser (localStorage) and are only never sent to our servers: - Your favorites - Your personalized itinerary - Your accessibility preferences - Your choice of language

Purposes of treatment

Your data is collected for:
- Respond to your contact requests
- Process your reports and improve the quality of information
- An anonymous analysis of site use
- Offer you a personalized experience (favorites, itineraries)

Legal basis

- Consent: for statistics and notifications (you can refuse them)
- Legitimate interest: for site security and the fight against spam
- Execution of a request: to respond to your messages

Shelf life

- Contact messages: 3 years maximum after last exchange
- Signals: until resolution then archiving 1 year
- Anonymized statistics: 13 months
- Session cookies: 30 days maximum

Cookies and tracers

The site uses the following cookies:

Essential cookies (without consent required)

- `ob lang`: memorizes your language choice - `ob vid`: anonymous session ID for statistics - CSRF protection cookie

Local storage (without cookies)
- Your favourites, routes and preferences are stored locally and never leave your device

You can delete these cookies at any time via your browser settings.

Your rights

In accordance with the GDPR, you have the following rights:

- Right of access: know your data
- Right of rectification: correct incorrect data
- Right to erasure: request deletion of your data
- Right to limitation: suspension of treatment
- Right of objection: refuse the processing of your data
- Right to portability: recover your data in a structured format

To exercise these rights, write to us at: contact@loeilbasque.fr

We undertake to respond within a maximum of 30 days.

Claim

If you feel that your rights are not respected, you can file a claim with CNIL:

www.cnil.fr
3 place de Fontenoy – TSA 80715
75334 PARIS CEDEX 07

Security

We implement technical and organizational measures to protect your data: HTTPS encryption, IP hashing, restricted access to data, regular backups.

Changes

This policy may be amended at any time. Significant changes will be announced on the site.

Last update: 10/05/2026